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Log inA-Katsastus Group, Finland’s leading provider of inspection and registration services for vehicles, chose Ropo Capital as its partner to update its invoicing.
Cooperation with Ropo began in 2019. The invoice life cycle service was introduced in stages. Ropo’s comprehensive service covers invoice forwarding, ledger control, the reminder and collection service, and payment-related customer service.
A-Katsastus Group’s Controller Sanna Virkajärvi says that the company is very satisfied with the cooperation; she emphasizes Ropo’s reliability and agility.
– With Ropo, we can be confident that invoices are sent on time, the sales ledger is up-to-date and the materials are correct. Trust is the most important thing, but at Ropo we also value agility. When there is a need to make changes, Ropo’s attitude is always that things can be clarified and resolved. We are really satisfied with the cooperation and can give it the full ten out of ten, thanks Virkajärvi.
Multiple benefits of Ropo’s service model are immediately seen
Previously, A-Katsastus used an external operator only for debt collectionand and everything else was handled by themselves.
The operation model was burdensome for the financial unit, so Ropo’s offer of a comprehensive partnership was seen as an interesting alternative.
– With the help of Ropo’s solution, A-Katsastus’s B2B invoicing has been unified into a clear and efficient process, where the invoices are automatically transferred from one step to another. This streamlines operations, reduces manual work and makes it possible for every aspect of invoicing to be easily monitored, explains Ropo’s Account Director Henry Pärssinen.
According to Virkajärvi, transferring the sales ledger and collection activities to Ropo has unified processes, accelerated the circulation of sales receivables and led to resource savings. In particular, the outsourcing of the ledger service has reduced the amount of work, from which allocating payments and the processing of unclear payments have been excluded.
– The number of customer contacts has also decreased, as customer service related to payments is entirely handled by Ropo. Through Ropo’s expertise, our service has gained more quality. It has been important to us that Ropo’s customer service is good and of high quality, and so it is, says Virkajärvi.
BI service monitors indicators
In the planning and development of its business, A-Katsastus uses Ropo’s BI reporting service, which opens up real-time visibility of the phases of invoicing.
According to Virkajärvi, the service regularly monitors customers’ payment behaviour, in particular the age distribution of overdue invoices, payment delays and the degree of electronic use.
– With Ropo’s BI service, our reporting is more comprehensive than before and easy to follow. All the necessary numbers are displayed in the Ropo 24 service as clear graphs and key figures. We no longer have to compile figures in Excel ourselves. The daily updated reporting data also makes the benefits of Ropo’s partnership visible and, for example, late payment and credit losses are at a better level than before thanks to our cooperation, Virkajärvi sums up.
More information:
Päivi Enden, Expert, Invoice Lifecycle Service and Financing, Ropo Capital Oy, tel. +358 44 700 6038, paivi.enden@ropocapital.fi
Henry Pärssinen, Account Director, Ropo Capital Oy, tel. +358 44 783 8782, henry.parssinen@ropocapital.fi
Sanna Virkajärvi, Controller, A-Katsastus Group, tel. +358 400 198 755, sanna.virkajarvi@a-katsastus.fi
A-Katsastus Group is Finland’s leading provider of inspections, condition evaluations and registration services for vehicles. The range of services covers driving permit test services, road traffic licensing services and the sale of car equipment. The company has 900 employees in approximately 160 offices in Finland. www.a-katsastus.com.
Ropo Capital is the Nordic market leader in invoice lifecycle management, covering the whole value chain from invoice delivery to payment monitoring and receivables management. We compete as a technological forerunner – our operating model is based on the advantages of digitalization, advanced automation, and real time reporting. Headquartered in Kuopio, Finland, the company employs approximately 400 financial specialists in Finland, Sweden, and Norway. In total, Ropo Capital delivers over 170 million invoices and other documents annually. www.ropocapital.fi